Frequently Asked Questions
Everything you need to know about your Venezia FC orders and merchandise.
Do you offer international shipping?
Yes, we ship our official kits and lifestyle collections worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Can I return or exchange a personalized jersey?
Items that have been customized with specific player names, numbers, or personal details cannot be returned or exchanged unless there is a manufacturing defect.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods depending on your shipping destination.
How do I ensure I choose the right size?
We provide a detailed size guide on each product page. Our jerseys are typically a 'slim fit' design, so we recommend sizing up if you prefer a more relaxed feel.
Are the products sold on the site authentic?
Every item sold on our official webstore is 100% authentic Venezia FC merchandise, designed in collaboration with our technical partners and produced to the highest professional standards.